Privacy Policy

At Onsen Kosen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or interacting with our products and services.

Information We Collect

When you visit the Onsen Kosen website or engage with our products and services, we may collect certain types of information, including:

  • Personal Information: Such as your name, email address, phone number, and billing address, which you may provide when making a purchase or contacting us for support.
  • Usage Information: Including your IP address, browser type, device identifiers, and other data collected automatically through cookies and similar technologies.
  • Payment Information: When you make a purchase on our website, we collect payment details such as credit card numbers or other payment methods.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending promotional offers, newsletters, and marketing communications (if you opt-in to receive them).
  • Analyzing website usage and improving our products and services.
  • Preventing fraud and ensuring the security of our website and transactions.

Data Security

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, firewalls, and secure payment processing systems to safeguard your data.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our products and services or comply with legal requirements.

Your Choices

You have the right to access, update, or delete your personal information at any time. You can also choose to opt-out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at onsenkosen@gmail.com.

Thank you for trusting Onsen Kosen with your privacy. We are committed to ensuring the protection and confidentiality of your information.